Privacy policy

Draft

This is a preliminary draft. It requires legal review before publication.

What we collect

Your name, email, Bangladeshi mobile number, delivery and pickup addresses, photos of your device, and the information you provide about your device's condition.

IMEI

Your full IMEI number is never shown publicly. We store only a hash and the last four digits, so the device can be identified without the number being exposed.

Photos and AI analysis

For the price estimate, your phone's model, specifications and condition answers are sent to an AI model. Your photos are not sent to it; they are kept for the physical inspection. The assessment and the model version are stored for auditing.

Payment information

Online payments are made on SSLCommerz's own page, so your card details and PINs never reach us. From SSLCommerz we keep the transaction reference, the masked card number and the issuing bank, to match payments to orders.